Join Shoutbomb

Shoutbomb is a text-messaging service that helps you to manage your library account via your phone. Patrons who sign up for Shoutbomb can:

• Receive text notices about items available to pick up, items due soon, overdue items and fines.
• Send a text to request a renewal and receive a text back with the result of your request.
• Send a text to see your account’s expiration date.
• Set up multiple library accounts (barcodes) on the same phone.

Signing up is totally free! However, your cell phone plan’s regular text-messaging rates apply. You will ALSO continue to receive the email and/or postal notices from the LION system.

How To Sign Up:

1. On your phone, text the word SIGNUP to (844) 213-2295. You should receive a reply asking for a library card number.
2. Text your library card number. You should receive a confirmation text.

Shoutbomb Quick Reference:

Text your commands to (860) 345-1307 — commands are not case sensitive.

SIGNUP – Register for text messaging service.
QUIT – sign off from the text messaging service.
ADDCARD – Add new card(s) (i.e. barcode) to the same phone (e.g. spouse, children).
DROPCARD – Remove cards from phone.
HELP – Request detailed descriptions and how to use each keyword.
ISBN – Texting the letters ISBN and a 10- or 13-digit ISBN number to search the library catalog. Useful if you are in a bookstore and want to check library holdings.
MYCARDS – Shoutbomb will return the registered card number(s) and expiration date(s) of the account(s).
MYBOOKS – Request a list of current account information (checkouts, holds, fines).

IOWEU – Request amount of current fines owed.
NOTICES – Current status of all opt in/opt out services.

The following commands toggle notification ON or OFF. All options are automatically turned ON when you sign up.

FEES – Fee notification. toggles opt in/opt out.
ANNOUNCEMENTS – Broadcast messages. toggles opt in/opt out.
OVERDUE – Overdue notifications. toggles opt in/opt out.
RENEW – Renewal notification. toggles opt in/opt out.
HOLDS – Holds notification. toggles opt in/opt out.
RESEND – Resend the last message(s) from Shoutbomb.
TEST – Test your connection to Shoutbomb service.

Hold Commands

HOLDS – Toggles hold notices on or off.
HL – Request a list of your items currently on the hold shelf.

Renewal Commands

RENEW – Toggle notification on or off for due date warnings.
RA – Request to renew all eligible items (not overdues).
OA – Request to renew all overdue items.
ALL – Request to renew all eligible items, including overdues.
RI – Request to show items NOT eligible for renewal.
OI – Request to show OVERDUE items NOT eligible for renewal.
RL – Request for list of eligible items (not overdues) to choose to renew.
OL – Request for list of eligible OVERDUE items to choose to renew.
RW – Request for reasons WHY items not eligible to renew.
OW – Request for reasons WHY overdue items not eligible to renew.